| Q: |
What is ez-cross? |
| A: |
ez-cross is a product cross reference and
price comparison tool for buyers of maintenance supplies. Click here to
access thousands of products and prices in our database. |
 |
| Q: |
How can I access the database? |
| A: |
ez-cross accepts business checks.
Click here to purchase 1 year of access for your property. |
|
| Q: |
How long can I access the database? |
| A: |
You can access the database for one year from your date of purchase. We will notify you
30 days prior to expiration. You may also view the expiration date in your property profile. |
|
| Q: |
I paid by check but still can't access the cross-reference? |
| A: |
Your check may not have cleared yet. This process takes between 3-6 days.
If you still cannot access the site after six days, please contact us at
help@ez-cross.com. |
|
| Q: |
Why do I have to fill out a property profile? |
| A: |
In order to provide you with the most accurate pricing information possible,
we require certain data about your property and purchasing habits. If you have any concerns
about supplying the requested profile information, please feel free to review our
privacy policy. |
|
| Q: |
I entered 25 items into my want list, but only 24 show up on my ez-cross page? |
| A: |
ez-cross provides product cross-references and price comparisons on
thousands of items. If you have entered a part number into your want-list and it does not show up on
your cross-reference page, chances are that this item is unique to your supplier. However, we review
items like these every week (just to make sure!). |
|
| Q: |
How often are prices updated? |
| A: |
ez-cross updates prices as often as the supplier(s) update
published pricing. |
|
| Q: |
Why can't I see all your featured suppliers? |
| A: |
Your management company may have restricted your view of our featured
suppliers. Check with your management company. |
